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Terms of service

The agreement between your agency and botbuilds.

Last updated: 10 November 2026

These terms are an agreement between you (the agency or business using botbuilds, "you") and Talamacus Consulting LLC, a Wyoming limited liability company trading as botbuilds ("botbuilds", "we", "us"). By creating an account or using the botbuilds service (the "Service"), you agree to these terms. If you are agreeing for a company, you confirm you have authority to bind it.

1. The Service

botbuilds builds and updates assets such as workflows, funnels, emails, pipelines, knowledge bases and AI assistants inside the GoHighLevel and Assistable accounts you connect. You make requests in a private channel for your agency in our Slack workspace. botbuilds may ask scoping questions and posts a plan and an estimate before a build starts. On plans that include it, our human build team handles builds that the AI cannot fully complete. Plans without human support are AI builds only.

2. Your account and access

  • You must give accurate information and keep your account and Slack access secure.
  • You authorise botbuilds to access the accounts you connect, through a dedicated builder user, to complete the builds you request. You can remove that access at any time, which may stop the Service working.
  • You are responsible for everyone you invite to your channel and for the requests and approvals they give.

3. Approvals

Builds are saved as drafts or previews where possible. Publishing, sending and deleting wait for approval from a person on your team. You are responsible for reviewing builds before you approve them and for what you publish to your clients and their contacts.

4. Credit, plans and payment

  • Builds are paid for from a credit balance. One credit equals one US dollar unless we say otherwise.
  • Each build shows an estimate before it starts. If a build is likely to run well over its estimate, we ask before continuing.
  • Failed builds are not charged. If botbuilds cannot complete a build, the credit for it is not used.
  • Paid plans renew monthly until cancelled. Plan credit refreshes at the start of each billing month and unused plan credit does not carry over.
  • Free credit and credit you purchase as a top-up do not expire while your account is open.
  • Prices may change as AI and platform costs change. We will give notice before a change affects your plan.
  • Fees are non-refundable except where these terms or the law say otherwise. You are responsible for any applicable taxes.

5. Same-day guarantee

If you sign up and, by the end of the day you sign up, your agency is not connected, your team does not have access to your channel, and you cannot request builds, we will add $100 of build credit to your account. This applies once per agency, only if you provided the access we asked for, and the credit has no cash value.

6. Assistable accounts through botbuilds

If you get an Assistable agency account through botbuilds, your account relationship and billing for it are with botbuilds. Your use of the Assistable platform is also subject to Assistable's own terms. Migration of existing clients is provided as described at your onboarding call. Platform features and availability are controlled by Assistable.

7. Your responsibilities

  • You must have the right to share any data, content and brand assets you give us, including your clients' data.
  • You are responsible for your clients' compliance with laws that apply to their marketing and messaging, including consent, opt-out, A2P/10DLC registration, call recording and data protection rules.
  • You must not use botbuilds to send spam, deceive people, infringe others' rights, break the law or harm any system.
  • You must not attempt to copy, reverse engineer or resell the Service except as we agree in writing.

8. Third-party services

The Service relies on third-party platforms including Slack, GoHighLevel, Assistable and AI model providers. We are not responsible for their outages, changes or actions, and your use of them is subject to their terms.

9. Ownership

You own the content and builds we create for you inside your accounts once paid for. We own botbuilds itself, including our software, processes and know-how, and we may use general learnings from building (not your confidential data) to improve the Service.

10. Confidentiality

Each of us will keep the other's confidential information private and use it only to perform under these terms, except where disclosure is required by law.

11. Disclaimers

The Service uses AI and may make mistakes. Apart from the promises in these terms, the Service is provided "as is" and "as available", without warranties of any kind, including fitness for a particular purpose or that it will be error-free. Results examples and testimonials on our website are not guarantees of your results.

12. Limitation of liability

To the extent the law allows, neither party is liable for indirect, incidental, special, consequential or punitive damages, or lost profits, revenue or data. Our total liability for any claim relating to the Service is limited to the amount you paid us in the three months before the claim arose.

13. Indemnity

You will defend and indemnify botbuilds against claims arising from your content, your clients' use of what you publish, or your breach of these terms or the law.

14. Ending the Service

You can cancel your plan at any time; it stops renewing at the end of the current billing month. We may suspend or end the Service if you breach these terms or don't pay, or with 30 days' notice for any other reason. Sections that by their nature should survive will survive.

15. Governing law

These terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law rules. Disputes will be handled in the state or federal courts located in Wyoming, unless the law where you are based requires otherwise.

16. Changes

We may update these terms. We will give notice of material changes by email or in Slack before they take effect. Continuing to use the Service after that means you accept the updated terms.

17. Contact

Talamacus Consulting LLC, trading as botbuilds
Email: hello@botbuilds.com